Cookie Policy
At Ronda Vet Locums Ltd (“we”, “us”, or “our”), we value transparency and respect your privacy. This Cookie Policy explains in detail how we use cookies and similar tracking technologies on our website, www.ronda.vet and within our platform, https://portal.ronda.vet (the Ronda web and mobile applications), to enhance your browsing experience, ensure security, improve functionality, and facilitate targeted advertising. Please read this policy carefully to understand your options and rights regarding cookies.
Please note that the Ronda Platform is operated under an exclusive license agreement with Ronda Digital Services Ltd, which owns and maintains the underlying software infrastructure. As such, certain cookies and data processing functionalities may be implemented or managed by Ronda Digital Services Ltd in its role as licensor and software provider.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They enable websites to recognize your device, remember your preferences, facilitate authentication, and collect data to improve user experience. Cookies can also be used by third-party providers for analytics, advertising, and social media integration.
2. Types of Cookies We Use
We categorize cookies into the following types:
a) Strictly Necessary Cookies
These cookies are essential for the website to function properly. They support core features such as:
- Ensuring security and fraud prevention
- Maintaining user session and login
- Facilitating navigation and accessibility
- Complying with legal obligations
b) Performance and Analytical Cookies
Collect anonymous information about:
- How visitors interact with our website
- Which pages are most visited
- Error tracking
- Site speed and usability
c) Functional Cookies
Remember choices you make to enhance usability:
- Your preferred language
- Login details or user preferences
- Regional settings
- Customization of interface
d) Targeting or Advertising Cookies
Monitor browsing behavior to:
- Deliver relevant advertisements
- Measure ad campaign effectiveness
- Limit the number of times you see an ad
- Support social media features
These cookies may be set by third-party advertising providers like Google Ads, Facebook (Meta), or LinkedIn.
3. Third-Party Cookies and Analytics
We work with trusted third-party providers to enhance our site’s functionality and marketing efforts:
| Service | Purpose | Cookie Data Collected | Duration |
|---|---|---|---|
| Ronda Digital Services Ltd | Platform infrastructure and performance | Session info, authentication tokens, usage data | Session or up to 1 year |
| AWS (Amazon Web Services) | Web hosting and security infrastructure | IP address, session tokens, technical metadata | Session or up to 1 year |
| Google Analytics | Website analytics and traffic analysis | Browser type, visited pages, time spent | Up to 2 years |
| Meta Pixel (Facebook) | Ad tracking and remarketing | Interaction data, device info | Variable |
| LinkedIn Insights Tag | Audience insights, retargeting | Device info, page views | Up to 90 days |
| Hotjar | User behavior analytics | Clicks, scrolls, screen recordings, device ID | Up to 1 year |
| Pipedrive | CRM and sales funnel tracking | User interactions, contact data, browser info | Up to 2 years |
| Apple (App Store) | App store analytics & performance | Device info, app usage data | Variable |
| Google Play | App distribution and performance | Device type, crash reports, install stats | Variable |
4. Your Rights and Choices
a) Consent & Preferences
- Upon your first visit, a cookie banner will request your consent to non-necessary cookies.
- You can modify your preferences anytime via our [Cookie Settings page] (if available).
b) Managing Cookies via Browser Settings
Most web browsers allow you to:
- Block or delete cookies
- Manage your cookie preferences
- Set exceptions for specific sites
Note: Disabling cookies may limit website functionality or your user experience.
c) Opt-Out Options for Marketing Cookies
You can opt out of targeted advertising cookies through services such as:
- YourAdChoices (for behavioural advertising preferences)
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
5. How Long Are Cookies Stored?
| Type | Description | Typical Duration |
|---|---|---|
| Session cookies | Remain active during your browsing session | Until you close your browser |
| Persistent cookies | Remain on your device for a set period or until deletion | Ranges from days to years |
6. How We Use Cookies and Related Technologies
We use cookies for:
- Operational purposes: Ensuring site security, performance, and functionality.
- Analytics: Understanding user behavior and website improvements.
- Personalization: Remembering your preferences for a tailored experience.
- Advertising: Delivering targeted ads and measuring ad performance.
7. Changes to This Cookie Policy
This policy may be updated periodically to reflect changes in technology, legal requirements, or our business practices. When we do, we will revise the “Last Updated” date at the top of the page. We encourage you to review this policy regularly.
8. Parent Company and Software Provider
Ronda Vet Locums Ltd uses software and services provided by its parent company, Ronda Digital Services Ltd, under a licensing agreement. Ronda Digital Services Ltd may assist with or facilitate cookie-related technologies and data processing necessary for platform operation, analytics, and marketing functionalities.
9. How to Contact Us
For questions or concerns regarding this policy, please contact us at contact@ronda.vet