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So, all items marked with an "in-stock" label are available in both standard and custom sizes, and you can normally see the "custom" size tab near the "in-stock" one

If you don't use it, someone else likely will

Customer service did not resolve the issue, and I did not receive a clear or satisfactory explanation for why the return could not be processed as advertised
However, if you are wearing chinos in a business-environment, err towards a conservative fit similar to dress trousers
